PFA is required by law to make full disclosure to its clients of all material facts, including conflicts of interest between PFA and its clients, in an annual summary document. This document must be kept current by updating it at least annually and promptly when information in the document becomes materially inaccurate. This document, or a summary of material changes, will be provided to each client initially, and on an annual basis, but copies are available to our clients at any time upon their request.
Important Information About Procedures for Opening a New Account
In accordance with the Patriot Act which was passed to help fight the funding of terrorism and money laundering, PFA has implemented procedures to obtain, verify, and record information that identifies a client who opens a new account. What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
Business Continuity Plan
PFA has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Our firm’s policy is to respond to a Significant Business Disruption (SBD) by safeguarding employees’ lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing our clients to transact business.
We communicate with our clients by telephone, e-mail, fax and U.S. mail. We also communicate with our clients in person when we meet with them at our office and we also post information on our web site. In the event of an SBD, we will determine which forms of communication are still available to communicate with our clients.
PFA can also access client account information and trading capabilities securely on-line via the internet. Through the custodian website, we can perform day to day activities, such as check requests, withdrawals, trading, and we can also retrieve historical monthly account statements and trade confirmations.
If the SBD prevents you from contacting our office, you may contact our firm’s emergency contact persons:
|James T. Reding
CEO & Chief Compliance Officer
Phone: (314) 805-9346
Our clients also have the ability to contact their custodian directly to process limited trade-related transactions and cash disbursements:
P.O. Box 628290
Orlando, FL 32862-8290
Phone: (877) 648-4711
|TD Ameritrade Institutional
4075 Sorrento Valley Blvd., Suite A
San Diego, CA 92121
Phone: (888) 354-8361